Terms of Service
Last updated: April 23, 2025
1. Introduction
Welcome to CUSTOMISE.APP ("we," "our," or "us"). By accessing or using our website, services, and products, you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using our services.
2. Definitions
"Digital Assets" refers to any digital files, templates, graphics, videos, or other materials available for purchase or download on our platform.
"User" or "You" refers to any individual or entity that accesses or uses our services.
3. Account Registration
To access certain features of our platform, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
4. Licenses and Digital Assets
When you purchase a digital asset from our platform, we grant you a non-exclusive, non-transferable license to use the asset according to the specific license terms associated with that asset.
Our licenses typically fall into the following categories:
- Standard License: Allows you to use the digital asset for personal or client projects. The end product cannot be resold or distributed.
- Extended License: Includes all Standard License rights plus the ability to use the digital asset in products for resale or distribution.
You may not redistribute, resell, or sublicense any digital assets purchased from our platform unless explicitly permitted by the license terms.
5. Payments and Refunds
All prices are listed in the currency specified on our website and do not include taxes unless explicitly stated. You agree to pay all charges associated with your purchases.
Refund requests are handled on a case-by-case basis. If you are not satisfied with your purchase, please contact our support team to discuss your specific situation.
Refunds are not available for customized digital assets or services that have already been delivered or started.
6. Intellectual Property
All content on our platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of CUSTOMISE.APP or its content suppliers and is protected by international copyright laws.
You may not use, reproduce, distribute, modify, or create derivative works from any content on our platform without our explicit permission, except as permitted by the license terms of purchased digital assets.
7. User Conduct
You agree not to:
- Use our services for any illegal purpose or in violation of any laws
- Interfere with or disrupt our services or servers
- Attempt to gain unauthorized access to any part of our platform
- Use our platform to transmit viruses or other harmful code
- Impersonate any person or entity or falsely state your affiliation
8. Termination
We reserve the right to terminate or suspend your account and access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
9. Disclaimer of Warranties
Our services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the operation of our services or the information, content, or materials included on our platform.
10. Limitation of Liability
To the fullest extent permitted by law, CUSTOMISE.APP shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our platform and updating the "Last updated" date.
12. Contact Information
If you have any questions about these Terms, please contact us at legal@customise.app.